![]() ![]() ![]() ![]() is unable to grant you access to your account if you get locked out and/or lose your authentication method. losing your phone), you’ll have a second option to use to get access to your account. ![]() If you lose access to your primary authentication method (i.e. We encourage you to add two methods for authentication to your account. We use 2FA as an added layer of protection to secure your information. If you still can’t find your Secret Key, contact 1Password Support.In addition to your password, requires that you set up at least one secondary authentication method to keep your account secure. If you’ve lost access to a device, learn how to regenerate your Secret Key. If you don’t have one of those, but you belong to a family or team account, ask a family organizer or team administrator to recover your account. a browser you’ve used to sign in to your account before.the 1Password app on any device where you’re already signed in to your account.To find your Secret Key, you’ll need one of the following: We don’t have a copy of your Secret Key or any way to recover or reset it for you. It protects your account together with your 1Password account password, which only you know. If you're part of a team that uses 1Password Business, and you can't find an Emergency Kit saved on your device, Emergency Kits may be turned off for your team. If you don’t remember saving your Emergency Kit, look in your Downloads folder for a PDF file named “1Password Emergency Kit”. You can find your Secret Key and Setup Code in your Emergency Kit, which may be saved on the device you used to create your 1Password account. Find your Secret Key in your Emergency Kit To make sure you can always access your account, set up the 1Password apps and download your Emergency Kit. You won’t be able to find your Secret Key in Safari unless you sign in to your 1Password account at least once every 7 days. ![]()
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